Definitive Technology
Customer Care
Product Support
Live Chat
Mon - Fri 9:00 AM – 6:00 PM EST excluding public holidays
Click on the chat icon in the bottom right corner of your screen.
Submit an email inquiry, 1–2 business days response time.
Phone
Mon - Fri 9:00 AM - 6:00 PM EST speak with a specialist on the phone.
Product Support FAQ
Get product assistance and explore FAQs in our support portal.
Product Registration
Quickly register your product for warranty and support access.
Find a Service Center
These facilities are authorized to repair all current in-warranty and out-of-warranty Definitive Technology products.
Product Archive
Look up archived products and specifications.
Manuals
Access online manuals for easy setup and help.
Warranty
Learn about your product warranty and coverage here.