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Definitive Technology takes pride in ensuring our customers have the opportunity to work with the best dealers in the industry. Products purchased directly from Definitive Technology and our authorized dealers are guaranteed to be genuine goods and are backed by our manufacturer’s warranty. Authorized dealers are also trained by Definitive Technology to ensure they can provide the best product knowledge and support. Products purchased from unauthorized dealers are not covered by the manufacturer’s warranty, may be counterfeit goods, and are not sold by dealers certified in product knowledge or support.