Shipping Policy
All purchases from definitivetechnology.com require a signature for delivery.
Free ground shipping is offered within the Continental US as standard. We also offer free expedited shipping and overnight shipping at an additional cost.
The Descend D15 subwoofer and the Dymension DM70 and DM8 floor-standing speakers will ship freight and therefore, are not eligible for expedited or overnight shipping. Freight deliveries do not include inside delivery.
We cannot ship to addresses outside the US, nor do we ship to PO Boxes, APO, or FPO addresses.
Please note: once an order has been shipped, the delivery address cannot be modified.
Shipping Timeline:
- Ground Shipping: 1-5 business days
- Expedited Shipping: 1-3 business days
- Overnight Shipping: 1-2 business days
Items are shipped out after processing at our fulfillment center.
Processing Timeline:
- Orders placed before 2pm ET on business days and Sundays ship out within 24 hours.
- Orders placed after 2pm ET or on Saturdays ship out the next business day.
- Additional Considerations: Please allow extra time for freight deliveries and refurbished products.
Delivery occurs Monday through Friday, and to most US addresses on Saturday and Sunday, excluding public holidays.
Please note some deliveries may experience unavoidable delays beyond our reasonable control.