Customer Service, Warranty and Technical Support

For assistance or replacement of Definitive Technology products

Call: 1-800-228-7148 option 2


Fax: (410) 363-9998 

Address: 1 Viper Way, Vista, CA 92081

Standard Product Hours of Operation: 10AM - 6PM EST Mon - Fri

Wireless Product Hours of Operation: 10AM - 7PM EST Mon - Fri / 12PM - 8PM EST Saturday

Definitive Technology Online Order Support

For assistance with product questions or orders placed on

Call 1-800-228-7148 option 4 or